We love receiving feedback. It helps us to review, learn and demonstrate our values; learn from the past and help shape our future.
We also love being told when we’re making a difference, that’s the best feedback of all!
We work with all sorts of organisations, below are some recent comments and testimonials from a selection of our clients and the projects we have worked on with them.
Click below on the links you’re interested in to find out more.
- Making Change Happen – Gill Palfrey Hill, Organisational Development Manager, B&Q
- Management Essentials Programme – John Shone, Finance & HR Manager, Bio-Rad Laboratories Deeside Ltd
- Leadership Development – Alistair How, Managing Director, Bupa Care Homes
- Leadership Development – James Clegg, Head of People Development, Bupa Care Homes
- Leadership Module of Burton Menswear Management Development Programme 2008 – Burton Menswear
- Inspiring Confidence – Maggie Swindells, Senior Advisor, Cheshire County Council
- Powerfully Authentic Coaching Workshop – Brian Robbitt, European Learning and Development Manager (GB), Coca Cola Enterprises
- Presenting with Impact Workshop 2008 – Teresa Tierney, Head of Housing Management, Halton Housing Trust
- Leadership Development Programme for all Regional and Area Managers 2008 - Integrated Dental Holdings
- Journey of Change Programme 2008 – NATS
- The Winning Formula – Dave Parry, Learning and Development Manager, Muller Dairy
- Creating High Performance Cultures – Prof. Eddie Obeng, Director, Pentacle Virtual Business School
- Performance Improvement – Dr Mike Rotheram, Head Coach, Raise The Bar
I’ve worked with Successfactory™ as a supplier/partner for the last 4+ years. I always find they bring a pragmatic and real life perspective to their solutions. They have a great wealth of knowledge of organisation change, leadership and project management and are a great sounding board/ consultant in any of these arenas. Successfactory™ has it’s own venue and it is first class – a real place away from all it and an inspiring learning venue for any business or team event.
Gill Palfrey Hill, Organisational Development Manager, B&Q
Management Essentials Programme
Successfactory™ really did provide the full package for Bio-Rad Laboratories Deeside Ltd. Having identified various skills gaps within our organisation, I met with two training consultants, who readily visited the site, spent just the right amount of time with me to fully understand what was required, and came up with the perfect proposal of how to fill the gap.
The proposal was a four day programme, which would show the supervisors and managers at Bio-Rad Laboratories Deeside Ltd how much we can achieve through implementation of the tools and skills that Successfactory™ were to equip us with.
Successfactory™ focused upon building the core skills of the supervisor & management level staff through an engaging, highly experiential, practical and relevant course. Staff were equipped with the essential building blocks for good leadership and management using various tools that can be applied to improve and enhance all possible situations they’ll be confronted with in the future.
The knowledge base of both of the training consultants involved showed that not only do they provide a link to the most current and relevant management tools that exist, but their personal commitment to learning new research in the field means that Bio-Rad Laboratories Deeside Ltd can now be tapped into established best practices and future emerging tools.
All staff enjoyed the days and have taken the ideas, tools and advice forward into their roles to great benefit of the site. We all look forward to working with Successfactory™ in the future! Thanks!
John Shone, Finance & HR Manager, Bio-Rad Laboratories Deeside Ltd
When looking for engaging and inspirational learning events that add real value to our business, we look no further than Successfactory™. We have been working with Successfactory™ for many years, and throughout that time they have proven their ability to deliver outstanding results. I particularly like the way they take time to fully understand our organisation, challenge our thinking and develop practical solutions in partnership with us. I would highly recommend any organisation to experience their many talents.
James Clegg, Head of People Development, BUPA Care Services
Successfactory™ have been core to our management development programme over the last 5 years. Not only have they created bespoke training and development, but also provided ad hoc and continuous development. This has no doubt contributed to our third successive Investors in People award.
Alistair How, Managing Director, Bupa Care Homes
Leadership Module of Burton Menswear Management Development Programme 2008
Amazing experience, clear analysis of MBTI types- Gained a wide knowledge of models to work with
- Tree-tops session, a great example of team work, pushing yourself to your limits & having trust in your colleagues.
Gary Higgens, Area Manager, Burton Menswear
I feel like I have learnt a lot about my management style and how to recognise and get the best from others. I know I will be able to apply this in practice in store and across the area. Talking about our leadership experiences and questions was really beneficial as the group shared a lot of best practice and knowledge.
I also felt really challenged and pushed by the activities – didn’t know I would enjoy flying that much!
Jenny Murray, Manager at Southend Store, Burton Menswear
It (the Leadership Module) was fantastic, I haven’t stopped talking about it since I got back. The photo’s are great. It really made me think about my leadership styles in a much more in-depth way and I have definitely noticed a change in myself. After my management briefing this morning, I asked for feedback from some of the group and they picked out areas in which I came across differently, which were the areas I’d wanted to improve on - so all good stuff.
Celia Shepherd, Manager at Norwich Store, Burton Menswear
Alison has worked with a number of schools, and Inclusion Education teams, across Cheshire. She is an inspirational trainer who delivers excellent sessions, which inspire confidence and lead to quality outcomes. Alison ‘walks the talk,’ modelling effective teaching and learning throughout her training sessions. Alison personifies the art of the possible; she is the most positive person I have ever worked with and this has enabled the Local Authority to deliver high risk training which has exceeded delegate expectations. Her support for individual schools has lead to a greater sense of purpose, shared values and the development of effective teams. I cannot praise her highly enough and would endorse her work without reservation.
Maggie Swindells, Senior Advisor, Cheshire County Council
Powerfully Authentic Coaching Workshop
Our learning and development team are currently rolling out a coaching program across the company. A key element of the programme relates to Coach Congruence (authenticity). Whilst much has been written about congruence, translating this material into a meaningful experience for delegates has long been a barrier which I have found difficult to overcome, until a recent experience with Successfactory™ that is. Successfactory™ delivered a truly inspirational program that allowed the team to work with horses. The challenge of how to relate and to gain the trust of such a wonderful complex being, whose world is very much in the moment, its behaviour’s truly congruent with its emotions, I found inspiring and, may I add humbling, on so many levels. Engaging congruently with the horse meant getting into its world, attempting to see things as it was currently seeing things and empathising with that; only then did I see that the barrier was my trying to work with the horse, when the real issue was gaining the trust of the horse, so it was prepared to work with me. A truly special and moving experience that I will never forget.
Brian Robbitt, European Learning and Development Manager (GB), Coca Cola Enterprises
Presenting with Impact Workshop 2008
I wanted to share with you the benefits that we are already seeing as a result of the above mentioned training course. As you will be aware a number of us were on last week’s course and I have to say we all appear to have got a great deal from it. It certainly makes you think more about the content of presentation, the audience and how the messages can be conveyed.
We tested out our learning this morning and it appears to have relayed the message to staff.
Teresa Tierney, Head of Housing Management, Halton Housing Trust
Leadership Development Programme for all Regional and Area Managers 2008
Just wanted to say how great I thought the past couple of days have been. It’s really helped me at a point when I was feeling a little stressed! I feel re-energised and ready to take on the world! Forget holidays (mine just stressed me out more) next time I feel pressured I will spend two days at Successfactory™ with you guys!
Nicola Robinson, HR Manager, Integrated Dental Holdings
Thank you for a truly inspiring time.
Not only do my muscles ache from my achievements, my brain is also exhausted from all that I have learnt.
I feel that I have been challenged personally and realize that I was very much ignoring (or refusing to acknowledge) my weaknesses – maybe by being able to stretch myself physically, it has given me the confidence to stretch emotionally and not be so afraid of admitting my weaknesses and discussing them.
I have certainly learnt that it is okay to address these personal issues in order to make me a better manager and I have also learnt to share these issues with others whereas I would have found this impossible before this week.
The Lifo profile is certainly something I will be taking time to sit down and read thoroughly once my brain and muscles are refreshed!
Karen Luscombe, Area Manager, Integrated Dental Holdings
Journey of Change Programme 2008
- Far more positive attitude towards the move.
- I believe the integration will work.
- I know now that we are supported by colleagues in both units.
- I have increased belief that we are all the same and we will succeed.
Comments from those attending a 2 day programme designed to explore the affects of an impending relocation and build an integrated team in readiness.
The Winning Formula
Just wanted to say that the past two days have been incredible. The team-build certainly increased motivation and helped us to gain focus and clarity in what we have to do. The tools and techniques you shared with us were an added bonus and will help us to achieve success moving forward. Loved the venue and the Successfactory™ team are fab!
Dave Parry, Learning and Development Manager, Muller Dairy
Creating High Performance Cultures
If you want real transformational change, Successfactory™ is what you’re looking for. The team at Successfactory™ are very effective in getting managers and senior leaders to really take up the challenge and transform their organisations. I have worked with Successfactory™ on a number of assignments over the past five years and have found it very impressive; the way they have made major shifts in performance culture and leadership in a wide range of companies, including many household names.
Prof. Eddie Obeng, Director, Pentacle Virtual Business School
Successfactory™ is an experience you cannot afford to miss. This is a consultancy service which is unique to any other service in the country. The services are directed by the most up to date research, hence, what you are getting is a cutting edge service. Successfactory™ style is extremely flexible and fits in with any organisation, and also any individual. They have a proven track record of improving performance and I have no problem in recommending Successfactory™ as some of the best performance coaches I have ever worked with.
Dr Mike Rotheram, Head Coach, Raise The Bar
Making Change Happen




























